Rift Chems FAQ
1. What does Rift Chems specialize in?
  • Rift Chems specializes in providing high-quality, legal research chemicals to customers within the United States. Our products are intended for research purposes only.
2. How can I place an order with Rift Chems?
  • You can place an order directly through our website at riftchems.com. Select the products you need, add them to your cart, and proceed to checkout.
3. What are your shipping policies?
  • We ship five days a week, Monday through Friday, using USPS. All orders come with tracking information so you can monitor your package’s journey to your doorstep.
4. How long does shipping take?
  • Shipping times can vary based on your location within the United States, but typically, you can expect your order to arrive within 3-7 business days after shipment.
5. Are the chemicals you sell legal in my area?
  • It’s important for customers to verify the legality of our products in their specific locality. While we ensure all our products are legal at the federal level in the U.S., state or local laws might differ. We encourage you to check your local regulations before ordering.
6. What if I have issues with my order?
  • If there’s an issue with your order, please reach out to our customer service team at [email protected] (mailto:[email protected]). We’re known for our responsive and helpful support, ready to resolve any concerns you might have.
7. Do you offer returns or refunds?
  • Due to the nature of our products, we generally do not accept returns for safety and legal reasons. However, if there’s an error on our part or if you receive a damaged product, please contact us, and we’ll address the situation on a case-by-case basis.
8. Can I track my order?
  • Yes, once your order is shipped, you will receive an email with tracking information. You can use this to track your package through the USPS website.
9. Is my information safe with Rift Chems?
  • Absolutely. We prioritize your privacy and security. All personal and payment information is handled with the utmost confidentiality and protected by robust security measures.
10. How can I contact Rift Chems for more information?
11. Do you ship internationally?
  • Currently, we only ship within the United States to ensure compliance with international laws and regulations regarding research chemicals.
12. What payment methods do you accept?
  • We plan on accepting various payment methods. We currently only accept crypto.
FAQ